About Us
Welcome to OrdinaryOfficial.pk, your online destination for skincare products in Pakistan.
Operated by Ordinary Pakistan (SMC-Private) Limited, our business is focused on making online skincare shopping convenient through clear product information, competitive pricing, and helpful customer support.
We understand that choosing the right skincare products can be confusing. Our goal is to help customers explore available products, understand their uses, and make informed purchasing decisions with confidence.
Our Story
Our journey began with a simple idea: to make skincare shopping more accessible to customers across Pakistan. Since February 2018, we have aimed to provide a convenient platform where customers can explore skincare products and find information to help them choose products suited to their needs.
Over the years, our focus has remained on improving the shopping experience, providing useful product information, and supporting customers throughout their purchasing journey.
At OrdinaryOfficial.pk, we believe that good skincare shopping starts with transparency, reliable service, and access to clear information.
Our Company
OrdinaryOfficial.pk is operated by Ordinary Pakistan (SMC-Private) Limited, a company incorporated in Pakistan under the Companies Act, 2017.
Our company holds a registered trademark in Class 3 (cosmetics and related products) in Pakistan, Trademark Registration No. 733787. We value responsible business practices, clear communication, and customer satisfaction in our day-to-day operations.
Our Mission
Our mission is to make online skincare shopping easier and more convenient for customers in Pakistan. We aim to provide clear product details, a straightforward ordering process, competitive prices, and responsive customer support.
We also encourage customers to understand product ingredients, follow usage instructions, and choose skincare products according to their individual needs.
Why Shop With OrdinaryOfficial.pk?
A Range of Skincare Products
Explore available serums, cleansers, exfoliating toners, moisturizers, and other skincare essentials in one place.
Clear Product Information
We aim to provide useful product descriptions, ingredient details, and usage instructions so customers can make informed choices.
Competitive Pricing
We work to offer competitive prices across our available product range. Prices may vary depending on the product, size, and availability.
Convenient Online Shopping
Browse products, compare options, and place your order through our website from the comfort of your home.
Delivery Across Pakistan
We serve customers across Pakistan, with delivery subject to location and courier availability.
Helpful Customer Support
Whether you have a question about a product, need assistance placing an order, or want an update on an existing order, our team is here to help.
Our Commitment to Customers
At OrdinaryOfficial.pk, we believe trust begins with transparency. We aim to provide clear product information, fair pricing, a convenient ordering process, and helpful customer support at every step.
We understand that customers want to feel confident about their purchases. That is why we encourage informed buying decisions and welcome questions about our products and services.
Your shopping experience matters to us, and we strive to serve our customers with honesty, care, and responsibility.
Our Approach to Skincare
Every person’s skin is different, and a product that works for one person may not work the same way for another.
We encourage customers to review ingredient lists, follow product instructions, and consider their skin type and concerns before introducing new products into their routines.
Our aim is to make skincare information easier to understand so customers can make choices that suit their individual needs.
Customer Support & Order Assistance
Need help with a product or an existing order? Our team can assist with product inquiries, order status, delivery updates, and general questions.
Phone: 0311-4034219
Email: info@ordinaryofficial.pk
Website: https://ordinaryofficial.pk
We aim to respond to customer inquiries within one business day. For order-related questions, please provide your order number so we can assist you more efficiently.
For delivery updates, please allow time for courier tracking information to become available after dispatch. Our team will do its best to help resolve concerns and keep you informed about your order.
Contact Us
Have a question about our products or need assistance with your shopping experience? We would be happy to hear from you.
Visit our website or contact our support team using the details above. We appreciate your interest in OrdinaryOfficial.pk and look forward to assisting you.
Ordinary Pakistan (SMC-Private) Limited
Website: https://ordinaryofficial.pk
Email: info@ordinaryofficial.pk
Phone: 0311-4034219
Thank you for choosing OrdinaryOfficial.pk. We appreciate your trust and look forward to being part of your skincare shopping journey.