Privacy Policy

Last Updated: June 21, 2026

At Ordinary Official Pakistan (“we,” “our,” or “us”), accessible at https://ordinaryofficial.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Ordinary Official Pakistan is an online skincare store dedicated to providing customers across Pakistan with access to premium skincare products and a seamless shopping experience.

Contact Information

Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • City and Province

  • Order Information

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Viewed

  • Time Spent on Website

  • Referring Website Information

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify and manage transactions

  • Provide customer support

  • Respond to inquiries and requests

  • Improve website functionality and user experience

  • Prevent fraudulent activities

  • Send order updates and shipping notifications

  • Share promotional offers and marketing communications (only if you choose to receive them)

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

Cookies help us:

  • Remember your preferences

  • Maintain shopping cart functionality

  • Improve website performance

  • Understand visitor behavior

  • Provide a personalized shopping experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared with:

  • Courier and logistics partners for order delivery

  • Payment processing providers

  • Website hosting and technology service providers

  • Government authorities when required by law

All third-party service providers are required to protect your information and use it only for authorized purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is completely secure.

Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal and regulatory obligations

  • Resolve disputes and enforce agreements

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send marketing emails or messages regarding products, offers, and skincare information.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.

We recommend reviewing the privacy policies of any external websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove the information promptly.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permitted

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with an updated revision date.

We encourage visitors to review this page periodically to stay informed about how we protect personal information.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Ordinary Official Pakistan

Email: info@ordinaryofficial.pk

Phone: 0311-4034219

Website: https://ordinaryofficial.pk

Contact Page: https://ordinaryofficial.pk/contact-us/

Thank you for trusting Ordinary Official Pakistan for your skincare needs.

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